DOI: 10.1108/INTR-08-2020-0471
知网链接:https://schlr.cnki.net/en/Detail/index/GARJ2021_2/SJEM83A056E8C1D534C0EE2118AD155950FC
发表期刊:
INTERNET RESEARCH
论文层级:
SSCI; SCI; Scopus; WAJCI; AHCI; INSPEC;
论文作者:
Zekun Yang; Zhijie Lin/[J]Internet ResearchVolume 32, Issue 2. 2021. PP 518-535
论文摘要:
Tags help promote customer engagement on video sharing platforms. Video tag recommender systems are artificial intelligence enabled frameworks that strive for recommending precise tags for videos. Extant video tag recommender systems are uninterpretable, which leads to distrust of the recommendation outcome, hesitation in tag adoption and difficulty in the system debugging process. This study aims at constructing an interpretable and novel video tag recommender system to assist video sharing platform users in tagging their newly uploaded videos.,The proposed interpretable video tag recommender system is a multimedia deep learning framework composed of convolutional neural networks (CNNs), which receives texts and images as inputs. The interpretability of the proposed system is realized through layer wise relevance propagation.,The case study and user study demonstrate that the proposed interpretable multimedia CNN model could effectively explain its recommended tag to users by highlighting keywords and key patches that contribute the most to the recommended tag. Moreover, the proposed model achieves an improved recommendation performance by outperforming state of the art models.,The interpretability of the proposed recommender system makes its decision process more transparent, builds users’ trust in the recommender systems and prompts users to adopt the recommended tags. Through labeling videos with human understandable and accurate tags, the exposure of videos to their target audiences would increase, which enhances information technology (IT) adoption, customer engagement, value co creation and precision marketing on the video sharing platform.,The proposed model is not only the first explainable video tag recommender system but also the first explainable multimedia tag recommender system to the best of our knowledge.
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